Our Cruise in Confidence Guarantee Read More
Our Cruise in Confidence Guarantee
We understand the uncertainty regarding the ever-changing situation with Covid-19 and how this could be making you nervous about committing to your trip to Croatia. Cruise Croatia are one of the largest small ship cruise companies in Croatia. We privately operate our own ships in Croatia and we have a very experienced team of Croatia Experts are on hand to design you the perfect trip, backed with award winning support.
You can book in confidence with us knowing that your trip is 100% financially protected and if you need to change your plans, you can do so with us. Below, we have outlined some of the steps we hope will give you the confidence and peace of mind to book now for 2021 or 2022.
100% Financial protection. Guaranteed peace of mind.
Cruise Croatia are a fully bonded tour operator and member of the Association of Bonded Tour Operators Trust (ABTOT). All clients that book trips with us, no matter their country of origin are financially protected by ABTOT. Our ABTOT membership number is 5381.
Each year we are required to pass a financial fitness test and pay a sizeable bond to protect the monies guests pay us for their trips. We also hold an Air Travel Oganisers License (ATOL 7583) which issued by the Civil Aviation Authority.
Not able to travel to Croatia, no problem
Considering the Covid-19 situation, we appreciate that our guests may need to modify their trips or make changes to their itineraries. Any clients who are not able to travel due to Covid-19 travel restrictions entering Croatia within 30 days of the departure date, can request to defer their trip to later in 2021 or to 2022. The monies paid toward the booking will be transferred to the deferred booking date.
Low cancellation fee and full flexibility
We offer clients who are unable to travel in 2021, the opportunity to rebook to 2022 and transfer the monies you have paid to new dates.
Should you wish to cancel outright, we will apply a low 10% cancellation fee for all new bookings. The remaining amount will be refunded to the card you paid us with. This applies to new bookings, confirmed from November 1st, 2020, based on our Covid-Booking Conditions.
Secure your cruise with a smaller deposit
We have reduced our trip deposits to provide our guests with the peace of mind in booking with less risk. Our travel experts will advise you of the deposit amount during the quote stage.
Trip deposits can be paid by credit card or bank transfer and we do not charge any fees for card payments. If you are not able to travel in 2021, we offer full flexibility to cancel and obtain a refund or defer your trip and deposit to a date of your choice in 2022.
We support local communities in Croatia
The ships we operate on are all locally built in Croatia, at ships yards not far from Split. Cruise Croatia supports local captains with investment into the ships to help them build. We have therefore developed an extraordinarily strong bond with our local captains and their families. The captain, crew on our vessels and our fantastic ground staff, are all Croatian. Unlike big ocean liners, whose proceeds go to corporate firms and hedge funds, the revenue generated from our ships is invested into the local community.
All our small ship cruises include hand-picked excursions which have been tried, tested, and perfected by our team. We aim to introduce our guests to small family-run vineyards, traditional family-run restaurants and local producers who all have a wonderful story to tell and truly value the experience of interacting with our guests.
We provide the wow-factor
Cruise Croatia enjoy a reputation in Croatia for providing an outstanding service to our guests. We have set ourselves apart with simply unrivalled personalized service and attention to detail, where we offer the ‘wow-factor.’ We are incredibly proud to have a 99% positive independent feedback rating from our valued clients.
We have built our reputation on going the extra mile and our 99% positive client feedback is testament to that. We offer a 24/7 concierge service and we also provide our guests with our exclusive Privilege Card to use during their trip. We have offices in Croatia and have an experienced team on the ground in both Split and Dubrovnik, to handle any request from our valued guests.
As Cruise Croatia is fully ATOL (ATOL No. 7583), ABTOT bonded and strictly managed by the Civil Aviation Authority (CAA), all clients can feel financially confident knowing that their money will be in good hands.
Our Most Popular Croatia Cruises for 2021/22
Deluxe Balcony7 DaysMV Memories ShipFrom: $1,691
Deluxe Balcony7 DaysMV Bellissima ShipFrom: $1,691
Deluxe7 DaysMV Black Swan ShipFrom: $1,328
Our Bestselling Cruise & Land Packages for 2021/22
Deluxe Balcony10 DaysMV Infinity ShipFrom: $3,025
Deluxe10 DaysMV Black Swan ShipFrom: $3,389
Deluxe Balcony14 DaysMV Infinity ShipFrom: $4,116