Frequently Asked Questions

FAQs

When is embarkation?

Ship boarding time is typically from 2 p.m. on the day of your arrival, or as otherwise indicated on your particular itinerary. If you arrive before your cabin is available and want to do some exploring, you’re welcome to drop your luggage off where it will be safely stored on board. In the evening, you’ll get to meet the captain, crew and your fellow cruising passengers at a welcome cocktail reception on the ship, scheduled for approximately 7 p.m. This is not only a great time to mingle, but to obtain everything you need to know for the best excursion possible.

How many and what type of passengers typically take part Cruise Croatia vacations?

Our fleet of cruising vessels accommodate a maximum of 40 passengers plus 7 crew members, ensuring a personalized experience that includes exceptional service. As the captain and crew get to know each guest on a first-name basis, you’re likely to feel as if you’re cruising on a friend’s luxurious vessel. Small-ship excursions like these typically attract travellers who tend to enjoy similar adventures, meaning passengers tend to be like-minded and enjoy the sociable atmosphere. While many come from the United Kingdom, North America, Australia and South Africa, our guests come from other areas across the globe too. While it can be especially enjoyable to share travel experiences and other tales, each passenger’s privacy is respected. You can expect unobtrusive but friendly and accommodating crew, as well as unobtrusive fellow guests, for an excursion that’s as social or as private as you prefer. By the end of the excursion, with so many incredible shared experiences together, lifelong friendships are often created, and sometimes future travel partners too.

Is there a dress code?

Our cruises are informal, which means there’s no need pack fancy gowns or tuxedos. Our guests tend to dress casually, with smart/casual wear typical for the special captain’s dinner. We recommend packing lightly as best you can, bringing a light jacket or windbreaker for potentially cooler evenings along with comfortable footwear. There will be space to store your luggage under the bed, along with lots of space in the wardrobe for hanging items, however.

Why should I take a small-ship cruise in Croatia?

Small-ship cruising provides an experience that truly can be beat when it comes to exploring Croatia. Our fleet of newer vessels are sized to provide an intimate experience, with the ability to dock in ports on smaller, out of the way islands and secluded coves, something that just can’t be done on larger ships.

Do I need to be physically fit and mobile to embark on a Croatian cruise?

While you don’t need a high level of physical fitness to join a Croatian cruise, it is important to keep in mind that the ships are frequently moored side-by-side when in port. You’ll need to be able to comfortably walk across several other vessels when coming on board and when disembarking. As the ships have some relatively steep staircases, you’ll also have to be able to walk up and down the steps. Our cruises include guided walking tours, typically lasting for about 45 minutes. We walk at a leisurely pace, although the streets can have uneven surfaces, be cobbled and occasionally have some elevation, leading uphill.

What are the Cruise Directors like and what do they do?

We’ve hand-selected only the finest cruise directors in Croatia, who are chosen for their enthusiasm and passion for their country, professionalism and organization skills. As soon as you arrive, you’ll be welcomed by your cruise director and get to know them throughout the trip. They’re there to ensure that the cruise is a smooth and unforgettable one for every passenger and may also arrange for optional talks on subjects related to the region, on everything from the gastronomy to the history and culture.

When do the ships set sail?

Our ships typically set sail around breakfast time, with the overnight stop usually reached soon after lunch. You’ll have plenty of time to enjoy the pre-arranged tours along with free time on shore in order to make the most of your time in Croatia (and beyond, in some cases).

What happens if the weather doesn’t cooperate?

Cruise Croatia cruises are scheduled to align when the weather is most pleasant, but in the unlikely event of adverse conditions, the captain may decide to change the itinerary for the safety and comfort of all passengers. The sequence of ports and stops may also be altered due to low-or high-water levels, dock and lock schedules, and other technical reasons. While we expect to be able to offer sightseeing to all major attractions listed in the cruise itinerary, there is a possibility that sequences can be altered to accommodate operating hours at places like monuments, art galleries and museums.

What are the ships’ cabins like?

Our ships all include modern, comfortable, full air-conditioned, en-suite cabins with double or twin beds. Well-equipped to the highest standards, they include a safe, wardrobe with hangers, table and chair, mirror and lamps for reading at night. Most also come with satellite television. Bathrooms include complimentary bath products, a hair dryer, and a 220 V electric plug for electric shavers/toothbrushes.

Upper deck and main cabins come with windows, while the cabins on the lower deck have port holes. Towels are provided, changed once a week, along with bed linens, lifejackets, and the latest safety equipment, including fire alarms. All cabins have a fireproof door and are also soundproofed for added comfort.

What type of dining experiences can I expect?

We design our itineraries to ensure passengers enjoy a mix of dining in local eateries as well as delicious onboard meals. Our delicious dishes are prepared on the ship, providing a traditional mix of Croatian and Mediterranean fare for an authentic taste of Dalmatia. Enjoy a selection of fresh fruit included in the rates, as well as a full continental buffet-style breakfast served from 7 to 9 a.m. with both hot and cold dishes, alternating warm options like scrambled eggs. Lunches and dinners are three- or four-courses and include table service. They typically include seafood, fish, chicken or pasta.

What if I have a particular dietary requirement or preference?

If you have any dietary preferences or special requirements, please inform our team at your earliest possible convenience. That includes vegan, vegetarian, diabetic, gluten-free, dairy-free, etc. We will make reasonable effort to accommodate your requests and be sure that the ship’s crew has this information as well.

Are alcoholic and non-alcoholic beverages available?

The ship’s salon includes a bar that opens in the early morning and closes at about 11 p.m. daily. It serves an extensive selection of local wines, bottled beers, refreshing cocktails, spirits and soft drinks to enjoy while gazing out at the magnificent scenery. They’ll be charged to your cabin, with the total bar bill settled at the end of the cruise in cash as ships do not have credit card facilities on board. If you need to withdraw cash, you’ll have access to a local ATM upon arrival. Team and coffee is available on a complimentary basis throughout the day in the restaurant/bar area.

Will I have Internet access on board?

All of our ships include complimentary Wi-Fi access, however, keep in mind that the connection is cellular which means it may be unreliable during some parts of your cruise. The connection can be accessed from cabins on some of our ships, and throughout public areas, like the rear lounge and salon on all of our vessels. It is not meant for large downloads like full videos and is best used for things like accessing news and checking email. Reception may not be possible at certain times, particularly when cruising during the day, and connection speeds can occasionally drop. When docked in larger towns on route, Skype calls will work.

Are there opportunities for swimming on the cruise?

Sailing the crystal-clear blue waters of the Adriatic, naturally brings opportunities for cool, refreshing dips which can be one of the highlights for many guests. Of course, it will depend on the season and the weather, but we will include up to two stops each day in beautiful secluded bays where the ship drops anchor. At the ship’s rear, are ladders to make it easy to climb down into the water. Swimming in the Adriatic is truly an unbeatable experience while on a cruise through Dalmatia.

Are there pools, Jacuzzis or sun loungers?

The sundecks on our ships all contain plenty of comfortable sun loungers. We respectfully ask you to not reserve them with towels, and it’s generally not necessary as there are enough for all passengers. Most sundecks also include a plunge pool and Jacuzzi. Relaxing in a Jacuzzi while being mesmerized by the turquoise sea, passing islands and breathtaking Croatia coastline is one of the best ways to unwind.
What currency will I need in Croatia?

Croatia has its own form of currency referred to as the KUNA. As you need to pay in local currency for all purchased on the ship and most on shore, we recommend bringing enough with you to cover dining expenses in restaurants on some of the smaller islands that may not accept credit cards. You’ll be able to use credit cards and withdraw money from ATMs in cities like Dubrovnik, Split and the island of Hvar. As mentioned, the ships are not able to accept credit cards.

Is the tap water on board drinkable?

While the tap water on board our ships is good quality, it has a different type of mineral content to what you’re probably used to in your home country, so we advise drinking the bottled water that will be provided to you.

What do I need to know about using electricity on board and on shore Croatia?

The electrical current on the ship is 220 volts as it is throughout Europe. The cabins contain plugs with two round pins that are 4.8mm in diameter. To use any appliances such as battery chargers and electric razors, you’ll need universal adapter plugs for the sockets if they differ from what you have in your home country. You may want to pack a universal transformer to convert the power if the devices you hope to use don’t support 220 volts.

How much should I tip for crew services?

Tips are not included in cruise prices. While they are optional, they are a way to show your satisfaction for outstanding service of the Cruise Director and crew throughout your trip. As a guideline, we recommend a total amount that’s equivalent to 50 euros per person for the Cruise Director and 70 euros per person for the entire crew, given at the end of the excursion.

What isn’t included in the total price?

Meals onshore aren’t included in the price, and while the port fees of approximately 25 euros per person are included in deluxe cruises, they aren’t included in the superior and luxury cruises. These fees will need to be paid to the crew before you depart, along with any bar bill.

If I have a special occasion during the trip while on board, are you able to help celebrate?

If you’ll be celebrating an anniversary, birthday or other special occasion, let us know – our experts will always provide extra touches to help make it extra-magical.

Will I need to obtain a visa?

If you are a citizen of the United States, Canada, New Zealand, Australia or Britain, a visa is not required for traveling to Croatia. Those from South Africa will need a Schengen visa to enter the country. Before you leave home, be sure that your passport is valid for at least three months beyond that length of your stay and that you have a valid visa, if required. For guests of other nationalities, please check with the relevant government department.

Are hairdryers available on the ship?

Most of our ships include cabins with hairdryers.

Are on board toiletries provided?

While many ships include complimentary bath products, we recommend that you bring your own.